
Cancellation & Refund Policy
Art classes & activities Lavender print art studio
ART CLASSES, CLUBS, AND ACTIVITIES
Cancellations and Refunds
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After a booking has been made, the customer has a 7-day cooling-off period to cancel. To cancel a booking, the customer must email info.lavenderprint@gmail.com
If the request is made within 7 days of the initial booking, a full refund will be provided using the same payment method.
If, for any reason, a session is cancelled by Lavender Print Art Studio/Lavender print LTD, for example, due to the tutor's illness, then a refund for that session will be issued or a replacement class will be provided.
If a session is cancelled by the school or venue, or due to external circumstances unrelated to the provider, it will not be refunded and will still be considered billable. The client will be responsible for missed classes that were cancelled for reasons outside of Lavender Print Ltd's control.
The responsibility for the cancellation lies with the venue or client, not the provider.
We cannot provide a refund or a catch-up session for any class that a student missed due to illness, holiday, or any other reason related to their own circumstances.
By booking an art session with us, Clients/parents acknowledge and agree to these terms during the registration process and by booking any art activity with us.
If you request to cancel our services at your venue, school, or in our studio via phone, email, or text, you will receive a confirmation email.
If you are enrolled in a subscription plan with us, all plans requested cancellation can be cancelled 2 weeks before the renewal, and you will no longer be charged for the next term.
Please note that any payments made already for the full term are non-refundable; only the next scheduled payment will be cancelled
Birthday parties and events-
We ask for a NON-REFUNDABLE deposit of 30% of the total price to secure your booking date.
The balance is then payable 5 days before the event date.
Art parties Terms:
If you cancel your event after the final payment has been made.
No worries…
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You have a 5-day cooling-off period before the event date to cancel your event and avoid paying your final balance. If you have made your final payment, you can cancel your event on that same day, and no refunds will be issued.
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If you wish to cancel, please complete this form or email us directly.
Please let us know as soon as possible.
You can cancel your booking or services by texting us on
WhatsApp at 078 7838030944 or call 020 35394861/078 98833500
Or email us to: Info.lavendeprint@gmail /info@Lavenderprint.com
You can also send us a request by this form