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Delivery information 

Shipping Policy

Our mission at Lavender print is simple:

to provide high-quality services for our valued clients.

Our team goes above and beyond to cater to each order and service-specific need.

Through open communication and exceptional service, we hope you’ll find what you’re looking for with our Delivery Service.

For more information or general inquiries, get in touch today.

We despatched all our orders by 24h processing time.

We ensure that delivery is made on time contract hand-over dates to the correct distribution centre, and make sure it's ready to be sorted and distributed by the chosen carrier provider.

Return & Exchange Policy

In today’s online shopping market, we believe that honesty is the best policy. That’s why we designed the most generous, fair, and transparent policies for our customers. 

Lavender print Shop & products Refund & Returns policy

We're so convinced you'll absolutely love our services, that we're willing to offer a 14-day risk-free money-back guarantee. If you are not satisfied with the service for any reason you can get a refund within 5-10 days from the day we received your return or confirm your cancellation.

Return for any reason will be posted by the buyer and at his cost.

if any damage has been done not by the buyer and the received item is damaged, we will generate a free label 48 hours tracked to return back to us then a full refund will be issued attached to the period returns policy.

TERMS & CONDITIONS WEBSITE USE 

Delivery

Royal Mail 48h Delivery Tracked 

We deliver to the United Kingdom - Excluding the Channel Islands and are dedicated to providing high-quality services with 48 hours of tracked delivery.

 

Opening Parcel Box

Next-Day Delivery EVRi - Tracked

We will use our best endeavors to deliver your Parcel within 1 Working Day, and in any event, within 2 Working Days if ordered before 12 noon on a Working Day.

If an order has been made on a non-Working Day, we’ll use our best endeavors to deliver within 2 Working Days from the following Working Day

Moving Day

International Delivery options

We deliver worldwide and are dedicated to providing high-quality services to the list area.

We offer a few options for Delivery: ​

  • Royal Mail International Tracked for 5-10 days - depending on the country is shipped to. (please see the option for shipping estimated and cost on checkout on your cart.

  • DPD international express 3-5 days.

  • FedEx Express International  2-3 days delivery

We deliver worldwide to the following list area:

  •  United Kingdom

  • Austria

  • Belgium

  • France

  • Germany

  • Ireland

  • Italy

  • Spain

  • Switzerland

  • United States

Contacting us

If you would like to contact us concerning any matter relating to this Return/Refund Policy for our products, you may do so via the Contact form or send an email to Lavender print LTD (Email us to: info.lavenderprint@gmail.com )

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